Delivery FAQ

HOW MANY DAYS WILL SHIPPING TAKE?
Shipping on our standard products can take 1 – 4 days depending on your location and the availability of products.
We will keep you informed of your delivery and you will get notifications once shipped.

HOW DOES SHIPPING WORK?
Johns & Co. Gifting delivers within South Australia only. If you are located in Adelaide, we may deliver the gifts in the Johns & Co. delivery vehicles and hope to get the chance to meet our customers face to face.

CAN I SHIP TO MULTIPLE ADDRESSES?
Johns & Co. Gifting delivers gifts in bulk to one selected destination. Multiple delivery destinations may be negotiated.

WHAT HAPPENS IF MY GIFTS ARRIVE DAMAGED?
We promise to do our best to make sure this never happens, but in the instance you do receive a damaged item or gift, please take a photo and note down the day you received the goods. Please email and forward your images to hello@johnsandco.com.au and we will organise to collect the damaged goods and send you a replacement. There will be no refunds for damaged deliveries, we will send a replacement of the same package when possible.